Refund & Cancellation — Reliable Moving Men

 Last Updated: August 10, 2026 

 

1. Cancellations

You may cancel your booking:

  • More than 48 hours before service: Full refund of any deposit.

  • 24–48 hours before service: 75% refund of deposit.

  • Less than 12 hours before service: 50% refund of deposit.

 

2. Rescheduling

You may reschedule your move at no cost if:

  • You notify us at least 24 hours in advance

  • The new date is available

Rescheduling within 12 hours may incur a fee.

 

3. Refunds

Refunds apply to:

  • Overpayments

  • Services not rendered due to our cancellation

Refunds do not apply to:

  • Completed services

  • Customer‑caused delays

  • Items damaged due to improper packing by the customer

 

4. Service Satisfaction

If you are unsatisfied with your service:

  • Contact us within at reliablemovingmen@gmail.com

  • We will review your concern

  • We may offer partial refunds or corrective service at our discretion

5. No‑Show Policy

If the customer is unavailable at the scheduled time:

  • The Booking is forfeited

  • Additional fees may apply

Changes to This Refund & Cancellation Policy

We may update this Refund & Cancellation Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.